ADTECH | Customer Service

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„ADTECH is the technology partner of our choice as they deeply know the online market and care about our needs and requirements. And all that in combination with an outstanding service. We have made the best experiences with their training and technical departments. Our IDG offices in UK, France, Denmark, Norway and Italy have also decided for ad serving by ADTECH.“

Manuel Pastor
Director de Contenidos
IDG Communications Espańa


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ADTECH prioritises personal customer service
and proximity to customers. 

Extensive support – you can rely on it!spacer23h

 

Efficient planning and migration to the ADTECH solutionsspacer19h

 

Individual support with personal contact personspacer19h

 

Customer service in more than six languages via phone, e-mail or Webex clientspacer19h

 

Training in our head office, via online client or at your placespacer19h

 

Follow-up training on new features and refreshment workshops on request at any timespacer19h

 

Constant product development and function enhancementspacer19h

 

User guide, “Step-by-step” quick-start guidespacer19h

 

Online help and support messages directly within the applicationspacer19h

 

Additional professional services e.g. campaign management and
customer requested feature development

 

We do not leave you alone with your questions.
The ADTECH Client-Service Team is situated in Dreieich, ADTECH’s headquarter. From here we support international customers - in more than 6 languages and with a personal contact. Furthermore ADTECH support staff and CRM managers are situated in central European cities, e.g. London, Paris, Milan and Stockholm - always in personal contact with the customer.



























 


We are there for our customers!
On request we support you in your business processes and take over responsibilities such as campaign management. We quickly and effectively realise customer-specific adaption e.g. the programming of new individual features, advertisement formats and reports.


 

More information:
Please complete our contact form, send an e-mail to spacer7hor contact us at:
Phone +49 (0) 61 03 - 57 15-123.

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